SHIPPING POLICY

Last updated: December 31, 2025

Shipping Coverage

We currently ship across India. International shipping is not available at this time.

Delivery Timeframes

Location Delivery Time
Metro Cities 3-5 business days
Other Cities 5-7 business days
Remote Areas 7-10 business days

Note: Delivery times may vary during sale periods, festivals, or due to unforeseen circumstances.

Shipping Charges

  • Free shipping on orders above ₹1,199
  • ₹99 flat shipping fee on orders below ₹1,199
  • Shipping charges are calculated at checkout

Order Tracking

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in your account dashboard or using the tracking link provided.

Failed Delivery Attempts

If delivery fails due to incorrect address or unavailability, our courier partner will make up to 3 delivery attempts. If all attempts fail, the order will be returned to us, and you may be responsible for reshipping charges.

Contact Us

For shipping queries, email us at support@okapi.co.in