SHIPPING POLICY
Last updated: December 31, 2025
Shipping Coverage
We currently ship across India. International shipping is not available at this time.
Delivery Timeframes
| Location | Delivery Time |
|---|---|
| Metro Cities | 3-5 business days |
| Other Cities | 5-7 business days |
| Remote Areas | 7-10 business days |
Note: Delivery times may vary during sale periods, festivals, or due to unforeseen circumstances.
Shipping Charges
- Free shipping on orders above ₹1,199
- ₹99 flat shipping fee on orders below ₹1,199
- Shipping charges are calculated at checkout
Order Tracking
Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in your account dashboard or using the tracking link provided.
Failed Delivery Attempts
If delivery fails due to incorrect address or unavailability, our courier partner will make up to 3 delivery attempts. If all attempts fail, the order will be returned to us, and you may be responsible for reshipping charges.
Contact Us
For shipping queries, email us at support@okapi.co.in