FAQS

Once your order ships, you'll receive an email with tracking information. You can also check your order status by signing into your account.

We process orders quickly. If you need to make changes, contact us immediately at hello@okapi.com. We'll do our best to accommodate if the order hasn't shipped.

Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available at checkout. All orders over ₹2000 include free shipping.

Currently, we ship within India only. International shipping is coming soon.

We offer free returns within 30 days of purchase. Items must be unworn, unwashed, and in original packaging. Simply contact us to initiate a return.

Once we receive your return, refunds are processed within 5-7 business days. The amount will be credited to your original payment method.

All OKAPI products are designed with consistent sizing. If you wear M in one product, you'll wear M across the range. The fit is close but not tight — designed to move with you, not against you.

Machine wash cold, tumble dry low. Our fabrics are designed to maintain shape and performance wash after wash. Avoid fabric softeners — they can affect the technical properties.